Custom Orders
Q: Can I order custom shirts?
A: Yes, we offer custom shirts upon request. However, we do not accept orders for single shirts.
Q: Can I return or exchange custom-designed shirts?
A: Unfortunately, custom-designed shirts are not eligible for returns or exchanges. Since these shirts are specifically made according to your unique design, we are unable to accept returns or offer exchanges. We will not begin manufacturing without your final design approval however, we do recommend double-checking your design before finalizing your order to ensure satisfaction.
Q: How can I request a custom shirt?
A: To request a custom shirt, please contact our customer service team. You can reach us by email at berzerkbrands@gmail.com. Our team will be happy to assist you with your custom shirt order.
Q: Is there a specific process for ordering custom shirts?
A: Yes, when placing an order for custom shirts, please keep in mind the following process:
- Contact our customer service team to discuss your custom design and provide any necessary artwork or specifications.
- Our team will review your design and provide you with a quote and estimated production time.
- Once you approve the quote, we will proceed with the production of your custom shirts.
- Please note that full payment is required before production begins.
- Once your custom shirts are ready, we will arrange for shipping or pickup, depending on your preference.
Q: Can I cancel or modify my custom shirt order?
A: Unfortunately, once your custom shirt order has been placed and confirmed, it cannot be canceled or modified. This is because we immediately begin the production process to ensure timely delivery of your custom shirts.
Q: How long does it take to receive custom shirts?
A: The production time for custom shirts varies depending on the complexity of the design and the current order volume. Our customer service team will provide you with an estimated production time when you place your order. Please note that shipping time is additional and will depend on your location.
Q: What if there is an issue with my custom shirt order?
A: If you encounter any issues with your custom shirt order, such as defects or errors in the design, please contact our customer service team immediately. We will work with you to resolve the issue and ensure your satisfaction.
Q: Can I see a sample of my custom design before placing the order?
A: Unfortunately, we do not provide samples of custom designs before placing the order. However, our team will work closely with you during the design process to ensure that your vision is accurately represented in the final design.
Q: Do you offer discounts for bulk orders of custom shirts?
A: Yes, we offer discounts for bulk orders of custom shirts. The exact discount will depend on the quantity and complexity of the order. Please contact our customer service team for more information and a personalized quote.
Q: Can I order custom shirts for my business or organization?
A: Absolutely! We specialize in providing custom shirts for businesses and organizations. Whether you need shirts for your team, promotional events, or any other purpose, we can accommodate your needs. Contact our customer service team to discuss your requirements and receive a customized quote.